agent

【Human support is online, please wait patiently】 Please describe your problem and we will get back to you soon!

are yoi kidding mne ?

【Human support is online, please wait patiently】 Please describe your problem and we will get back to you soon!

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Hello, how may I assist you?

why i top up my account 2 times

whee is my money ???

Could you please explain why you made two top-ups? Could you please provide the relevant screenshots for us to check?

2 fuking times

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i but

phone

where is my facking money ????

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z***@gmail.com

Please take it easy. Since you have completed the payment, kindly provide the transaction order number which you can find in **Console - Cost Center**. We will verify the details for you.

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We've checked your latest payment order, which is for a cloud phone device. There is usually a 30 to 60-minute delay for payments via different methods. Please wait patiently, the service will be activated automatically. You can refresh the page later to check.

h***@gmail.com this account i top up on 30 usd

why i cant create phone ?

Okay, please wait a moment.

can you transfer balance from this account h***@gmail.com on this z***@gmail.com

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Please wait a moment while we check. Could you also tell us what exact error message appears when you fail to create a device with the account h***@gmail.com?

i waht create new phone but i see error than i am not administrator

Is the account **h***@gmail.com** a **Super Administrator** or a regular member in the corresponding team?

Could you also provide the transaction order number for the $30 top-up? Besides, this account is a member of the team user group. The team super admin hasn't granted relevant permissions to your group. Please contact the super admin to get the permissions.

The cloud phone device you just purchased has been credited to your account. Please refresh the page to check.

Please contact the super admin to get the permissions. i dont ave contact with him

transfer me balacne please

Which team are you currently in? You can check the screenshot and let me know.

This account **h***@gmail.com**

If your account h***@gmail.com is a regular member of the team user group, you currently don’t have the necessary permissions to purchase cloud phones. You’ll need to reach out to the team’s super admin to get the required access. You can also recall who originally invited you to join the team and ask them to help you resolve this. Also, please note that balances cannot be transferred. Since you’re not the super admin and the issue is due to missing user group permissions, please contact the relevant person to get this sorted out.

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