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Hello

We provide 30 days of ***设备ID已脱敏*** time, but starting the cloud phone requires occupying hardware resources, so there will be a boot-up fee. The system gives you 30 minutes of free boot-up duration by default. Once the 30 minutes are used up, you will need to recharge to start the device. For detailed pricing information, you can check our fee introduction page.

The costs of a cloud phone mainly consist of two parts: 1. Cloud Phone Fee $2/month 2. Startup Fee - Temporary Startup: $0.15 per 30 minutes per device, with a daily cap of $0.9 per device. (Calculated based on the natural day in the UTC+8 time zone, i.e., the count resets at 00:00 UTC+8 every day.) - Monthly Subscription Startup: A fixed fee is charged monthly, at $19.9 per month for one monthly subscription. One monthly subscription allows only one cloud phone to be activated at a time; however, multiple cloud phones can use the same monthly subscription at different times to help you save costs. For specific details, please refer to the document: https://help.duoplus.net/docs/cost

Could you please provide your account email so we can check it for you?

please wait a moment

This is mainly because our system has determined that your account registration environment is abnormal, so the free trial duration cannot be issued. We can apply for an additional trial credit for you, which you can use to start up and experience the cloud phone.

You can go to the Cost Center -> Gift Code, and enter it there.Gift Code：nwOsc8MgyhWRqaPyPz

you are welcome

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